It Always Helps to Just Ask (or not ask in this case)

I have been planning on switching from Charter to Direct TV for sometime and called Charter to cancel today.  I explained I was switching because Charter's HD package is much more expensive than Direct TV, but I wanted to keep my internet and cable phone.  I didn't ask for a better cable deal, I just wanted to know what my new price would be on phone/internet without the cable TV.  

I got put on hold for awhile and when the conversation started again I was agreeing to a free HD package upgrade with a free HD DVR service.  So, I am still a Charter customer, for at least 6 more months...